About Us
Technology Support You Can Actually Trust
We built PV Smart Home Concierge because expats and property owners in Puerto Vallarta deserved better technology support in English, in person, and without the runaround.
Our Mission
To become the most trusted technology concierge for expats and property owners in Puerto Vallarta.
PV Smart Home Concierge was built around a simple belief: technology should feel effortless. For expats, retirees, and vacation homeowners in Puerto Vallarta, managing modern technology in a foreign country shouldn’t add stress to life it should enhance it.
We offer a single, trusted point of contact for everything from Wi-Fi to smart locks to ongoing support so you can focus on living the life you moved here for.
“Technology Simplified.
Peace of Mind Delivered.”
Year Founded
2026
Service Area
PV & Bahía de Banderas
Language
English & Spanish
Support
In-Person + Remote
The Problem We Solve
Why homeowners in Puerto Vallarta need a concierge.
These are the gaps we identified and built our entire service model to solve.
Fragmented providers
Most homeowners deal with separate electricians, security companies, and IT providers — none of whom communicate with each other.
Language barriers
Finding English-speaking technical support in Puerto Vallarta is inconsistent and unreliable.
No long-term support
Most installers leave after the job is done. When something breaks, you’re on your own.
Remote property anxiety
Owners who are away need reliable, real-time visibility and control over their properties.
Steep learning curve
Smart home technology can be confusing. Without proper training, systems go unused or cause frustration.
No single point of contact
There’s no one to call who understands your entire home’s technology and can solve any problem.
Competitive Advantage
What Makes Us Different
English-Speaking Support
No language barrier. Every consultation, installation, and support call is conducted in clear, patient English.
In-Home Service
We come to you. Every service is delivered at your property, on your schedule, at your pace.
Quality Products you can rely on
Quality products that are built to last. No yearly replacement needed.
Expat-Focused Solutions
We understand the unique needs of foreigners navigating property ownership in Mexico.
Recurring Maintenance Plans
Monthly memberships ensure your home is always supported — not just during the install.
Personalized Technology Training
We don’t just install and leave. We teach you how to use everything, confidently.
One-Stop Service Model
Smart home, networking, Airbnb automation, and concierge support — all from one trusted provider.
Markets We Serve
Who We Serve Today and Tomorrow
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Primary Markets
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U.S. Expats -
Canadian Expats -
Retirees & Snowbirds -
New Condominium Owners
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Primary Markets
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Airbnb Investors -
Vacation Home Owners -
Property Management Companies -
Realtors & Agents
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Primary Markets
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Boutique Hotels -
Luxury Residential Developments -
Commercial Office Spaces -
New Construction Projects
Meet The Owner: Zak
Your Trusted Technology Concierge in Puerto Vallarta
Hi I’m Zak, I built PV Smart Home Concierge because I saw how frustrating it can be for expats and property owners to navigate technology in Mexico. My goal is simple: One trusted contact who can handle everything, explain everything and make your home easier to enjoy.
Ready to Work Together?
Let’s simplify your home technology.
Book a free consultation and we’ll design a solution tailored to your property, lifestyle, and budget.